Some Major Platform Capabilities At A Glance.

This is the cloud-based call center software platform guaranteed to enhance agent productivity and boost bottom-line profitability. Every function in the CallCenterNow™ platform is engineered to deliver results, eliminate the need for costly technical resources and maximize ease of use. All this without skimping on powerful real-world features

 
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Secure Cloud-Based Access

Access to 100% of your call center using the web browser already installed on your desktop/laptop, smartphone or tablet computer.
 

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Built-In Multichannel APP Support

Simultaneously field calls, web chat sessions, social media, e-mail support and click to call functionality from one centralized platform.

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Smarter, More Efficient Inbound

Combine intelligent call distribution, IVR, and KPI optimizations to improve agent and campaign performance.

 

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Beautiful Data Visualization

Seamlessly access your company’s real-time data, build business intelligence and uncover insights through data-visualization  dashboards.

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Super-Charged Outbound Calling

Automate outbound campaigns with five powerful dialing modes that maximize conversions. Agents connect to more customers and significantly increase success rates.

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Quick + Easy APP Integrations

Easily integrate the 3rd party platforms and APPs such as Salesforce®, Oracle®, Gmail®, Mailchimp® you already rely on, without writing a single line of programming code.